Contractor Rating Guide
HOL has created an on-line version of the Handyman Binder that used to be in the Clubhouse. We’re now calling it the Contractor Rating Guide. Below is a Terms of Service with a link to the guide, some general information you might find helpful when choosing a contractor, and a form you can fill out to add a review of your own. Although this guide is intended to be an on-line document, a binder with a hard copy of each listed review, along with a summary table, will be periodically updated and kept in the library, like the Handyman Binder that some residents were used to.
For security reasons, this guide is set up as an access-controlled Google doc that is restricted to residents who have an email listed in the Park directory. Residents whose email is a gmail address can simply click on the link below to access the guide…you may be prompted for your Google email and password if you are logged out of your account. Residents with non-gmail email addresses have received an email-based link to the guide’s summary table. If you would like to be able to use the full functionality of the guide, please consider creating a google account with an “@gmail.com” email address, and sending that info to marinvalley.net@gmail.com. Here is a link to help you do that: https://accounts.google.com/signup/v2/webcreateaccount?hl=en&flowName=GlifWebSignIn&flowEntry=SignUp
There are three categories of information on this page. Clicking on the green tabs below will bring you information on that topic. The dark green green tab is the “active one”, with information for that category shown underneath; clicking on one of the lighter green tabs will convert it to “active” and then show the information for that category instead. We’re very interested in your thoughts, questions, and comments as you begin to use this guide. Please email marinvalley.net@gmail.com with any suggestions.
Click here to access the Contractor Rating Guide
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When you click on this link, it will open a window that looks like the image on the left. At the top of that window is a option titled “Open with”. Clicking on that spot will show you an option to open this link with “Google Docs” itself. If you then choose that option, the summary table will open in Google docs, which you may find more visually appealing. |
Click here to write a review for the Contractor Rating Guide
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Click HERE for the Marin Valley list of forms. Click on “Contractor Database” to download the review form to write a review for the Contractor Database. |
Member Agreement
This Member Agreement is effective May 1, 2021.
Welcome to the Marin Valley Contractors Rating Guide (The Guide). This agreement (“Agreement”) describes your rights and responsibilities related to your use of The Guide available to you as a member of the Marin Valley community, and what you can expect from using this Guide. By participating in this section of our website, you are agreeing to these terms, so please take a moment to read this legally binding Agreement.
We intend that the Guide be a useful resource for all residents of Marin Valley. Please note that HOL and the Contactors Guide do not endorse any specific contractor or service provider. All opinions are from individuals, not companies or contractors. When preparing reviews, Please, only report facts and express your opinions. We ask you NOT to make recommendations, just inform others of your experience. All submitted content may be edited to comply with this procedure. If you are not willing to include your phone number, address, please do not submit this form. Note that even if you do not include your email and phone as part of submitting a review, you may still be contacted by another resident regarding your review. If you have questions relating to filling out the Guide entry review form, or are unable to access the Guide using the link provided below, please email marinvalley.net@gmail.com
This service exists ONLY for residents of our community. Please do not share with contractors or any others.
BY ENTERING INTO THIS AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS AGREEMENT.
The Guide is the resource for trusted information concerning contractors working in the Park; we hope that residents will use the Contractors Rating Guide to build a stronger and safer community. We also use “Marin Valley”, “we”, “us” and “our” to refer to the individuals contributing to and utilizing this information.
Eligibility
Access to this service is conditioned on your having an email in the Marin Valley Directory and you may not share your email access with anyone else (even a family member sharing your home) or allow someone else to use your access privilege account. No other uses are permitted.
You may not use our services if: (1) you are not a resident of the Marin Valley Country Club; (2) we previously disabled your account for violations of our terms or policies.
We need your help to enforce these eligibility requirements. If you believe that a contributor or user does not meet these eligibility requirements, you may report your concerns to marinvalley.net@gmail.com. Marin Valley reserves the right to refuse registration to any person or household and to suspend, delete or limit your privileges at any time, without liability to you.
Privacy and Preferences
We don’t charge you to use this The Guide.
The Services cannot be provided and the Agreement cannot be performed without Marin Valley processing data about you, other members, contractors, and service providers. The provision of personalized content is a core part of our agreement with you. In particular, to provide our services on a continuous and consistent basis under this Agreement, it may be necessary for us to edit your reviews to comply with our terms of service.
Content and Feedback
You retain all ownership rights to the text, photos, video, responses, and other content you submit to The Guide (collectively, your “Content”). By filling out a review form, you permit us to use, copy, and publish your Content based on your participation. This means, for example, if you post a review for The Guide, you give us permission to store, copy, and share it with others (consistent with our restriction). Do not provide us with any Content that you don’t have the right to publish, or that is defamatory, infringing, illegal, or otherwise tortious. We may proactively moderate Content posted by members to fit our guidelines; we can remove Content posted by you, suspend, delete, or deactivate your account, or otherwise refuse service to you, if you violate this agreement or our other policies, or infringe the intellectual property, or otherwise engage in behavior that we think harms a Marin Valley community member
You may submit as many responses as you wish, and you can rereport if noteworthy changes occur. If you wish to withdraw a submission, please let us know and we will remove it.
Transactions with Other Members
In using the Guide, you, and not Marin Valley, PAC, or HOL, are responsible for your own decisions and actions. In addition, your use of the Guide does not make us an employer, placement agency, representative, or agent of or for you or any other neighbor or service provider. Marin Valley is not a party to transactions or disputes involving members and/or contractors. If you write a recommendation or other comment about a contractor or service provider (for example, a recommendation of a tutor), be truthful, fair, and neighborly in your comments. If facts or your opinions change, feel free to resubmit your response accordingly.
When using the guide, please be respectful of the privacy of those residents who have contributed as reviewers. Read a person’s review before contacting them. Members who have not included their email or phone number information in their review may not want to be contacted.
Neighborhood Volunteers
The residents who maintain this guide are volunteers, they are not Marin Valley employees, representatives, or agents.
Dispute Resolution
If you have a dispute with Marin Valley, you agree to contact us and try to resolve the dispute informally before pursuing other avenues.
Integration
This Agreement constitutes the entire agreement between you and us concerning the Guide and supersedes any other agreements or understandings (oral or written). We can amend this Agreement and any additional terms without notifying you of the changes. If you keep using the Guide after the amendment is effective, you accept and are bound by the new terms; if you disagree with the new terms, you should stop using the Guide and you may ask us to remove any of your content.
No Warranty
MARIN VALLEY AND THE GUIDE ARE PROVIDED “AS IS.” We do not promise that any aspect of our service will work properly or continuously. We may add, change, or discontinue features; if you are dissatisfied, your only remedy is to stop using the Guide or the affected feature, we will remove your contribution if requested.
Indemnity
If someone brings a claim against Marin Valley, PAC, OR HOL (whether against the company or any of its employees, directors, or officers) based on a harm you caused, you agree to reimburse us for any costs we incur in defending against that claim, including reasonable attorneys’ fees as well as damages.
General
This agreement does not create any agency, partnership, joint venture, joint controllership, employment, or franchise relationship. To the extent allowed by applicable law, this Agreement is binding. If any part or parts of this Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Agreement shall continue in full force and effect. Our failure to act in a particular circumstance does not waive our right to act with respect to that or other circumstances. We shall be excused for any problem due to a circumstance beyond our reasonable control.
Some other resources you might consider when using this guide, or hiring a contractor to do work on your home in the Park.
California’s Department of Consumer Affairs has a Contractor License Board that puts out a variety of helpful publications. Their Guides and Publications page lists a number of these, including a general Before Hiring A Contractor brochure, What Seniors Should Know Before You Hire a Contractor, and a Construction Project Checklist . This includes a reference to the California Business Code, Chapter 9 requirement that home improvement projects over $500 use a licensed contractor.
HCD’s Modifying a Mobilehome or Manufactured Home: webpage covers other requirements to consider when doing a construction project on your home, including when a permit is needed.
Also, be aware that it may become your personal liability If you hire a contractor who is not insured,
Please help us make this guide better … today there are about 50 contractors listed in the guide; with your help that number can grow significantly. Please consider adding a review for a contractor you have recently used. The best way to add a review is to do it over the phone with one of the Contractor Rating Guide team members. It’s quick (less than 10 minutes), and we’ve found it to be the easiest, most accurate way to add reviews. To do an over the phone review, just call Inga Grace (415.884.9088) Elizabeth Lev (414.345.0725), or David Tetta (206.601.3040).
If, for some reason, you can’t do your review over the phone, you can copy and paste the text below and email to marinvalley.net@gmail.com. Just fill in the information for each of the categories listed. Items in bold are required in order for us to put your review in the Contractors Rating Guide. Put “Review for (Name of Contractor)” in the Subject line, and send to: marinvalley.net@gmail.com. It should be included within a few days of when you submit it, although we might need to contact you first. Please only report facts and express your opinions. We ask you NOT to make recommendations, just inform others of your experience. All submitted content may be edited to comply with this procedure. Bolded items need to be completed in order to include your review in the guide; the other items are helpful but not required. Please recognize that by submitting this information you may be contacted by other residents, regardless of whether or not you provide your phone or email below. Lastly, if you would be willing to be a referral for one of the alternative contractors who work in the park, please let us know that as well. In particular, we are looking for folks who would give referrals for the Caregiver and Pet Support categories. And many thanks to those of you who have already contributed reviews!
Copy and past the text below, and email the completed info to: marinvalley.net@gmail.com (Items in Bold must be completed)
Type of Business (painter, contractor, etc.):
Date of Review:
Name of Business or Person Employed:
Month/Year work Done:
Service Provided (repair door, clean gutters, etc):
Licensed/Bonded: Yes ___ No ___ Don’t Know_____ N/a
License #:
Business City:
Web-site:
Business Phone#:
Overall Service Rating: (1 = Bad to 5 = Great)_____
Would You Hire Again? : Yes____ No ____
Quality: (1-5)____ Timeliness(1-5)____ Price(1-5)_____
Comments (Including specific workers you recommend):
Your Name:
Your Email:
Your Address:
Your Phone #: